“The expectations of life depend upon diligence; the mechanic that would perfect his work must first sharpen his tools.” – Confucius
One of my concerns as a Voice Consultant is making sure our clients are taking advantage of all the services that we can provide. Our extremely qualified team of professionals, combined with accessible online tools that allow them to be directly involved during all stages of production, usually leads to a more satisfying experience.
During our interactions I always try to be very informative about the different ways we can communicate with each other, so they can better communicate with their own customers, adequately and efficiently delivering their messages. This doesn’t only mean providing excellent customer service and overall quality of the productions, but rather providing a complete understanding of the production process and available tools.
I’ve noticed that every client has a different “preferred” way of collaborating with me in creating new messages. Some of them rely on our online portal, Voice Design, to place their production orders. They use it to personally set up their own account preferences and let us take care of the production of their messages.
But other clients like to write their own scripts and prefer to simply email them to me, very often with no specific instructions such as desired voice type or music background, for example. But that’s okay, that’s what our team is here for!
For some clients, that is the full extent of what they seek, but I believe it’s important for them to know about the resources they have available, just in case a change in direction or a different approach becomes necessary. Voice Design is not only efficient but also a very convenient way to communicate with Voice Consultants like me. We can assist in ordering and writing your messages, getting them into production, and getting the finished product to you in the fastest way possible. So even if you still prefer to use your tried and true method of placing orders, I still want to encourage you to access your account online to stay informed and up to date on Voice Design’s features and options!
The end of the year is fast approaching and with it comes the holiday season, an important time for a lot our clients. Knowing all the capabilities that your service entails should be just as important as understanding your target audience and developing a strategy to reach it. You want to efficiently convey your messages and obtain optimized results; so, sharpen your tools! Talk to your Voice Consultant and check out Voice Design soon!
And if you have a minute, let us hear from you. What does the Confucius mean in your line of work? What tools are at your disposal for getting the work done in the most perfect way possible? Tell us about it in the comments section below!
– Submitted by Cristiano Costa, Voice