Sound: Why Do I Need Voice Messaging?

Sound: Why Do I Need Voice Messaging?

We’ve all heard this: “Attention shoppers, big brand soap is 50% off today.” Or maybe this: “Thank you for holding, our agents will be back with you in a moment.” Maybe even on the same day. It’s like having an employee at your customer’s side at all times reminding...

Voice: Know Your Tools

“The expectations of life depend upon diligence; the mechanic that would perfect his work must first sharpen his tools.” – Confucius One of my concerns as a Voice Consultant is making sure our clients are taking advantage of all the services that we can...