by Jeff Sheerin | Dec 17, 2020 | The Latest |
Kevin Stirtz, an author, trainer, and professional speaker, has said, “Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.” It is the company’s responsibility to create a memorable... 
by Brad Bond | Dec 17, 2020 | The Latest |
Today’s world celebrates contact-free solutions, hence the golden age of video conferencing and the rise of ecommerce. Customers and businesses alike have been leaning evermore heavily upon ecommerce for the last few years. It looks likely that this year... 
by Jessica Reed | Mar 6, 2020 | Customer Experience, frontpage, The Latest |
If we can offer one primary take away, it’s this: The ultimate goal of the hotel experience is to create memories that guests want to repeat and share. Perhaps we’re preaching to the choir here, but it’s worth reinforcing this objective because it’s more important... 
by Jessica Reed | Feb 24, 2020 | frontpage, Sound, The Latest |
As each year comes to a close, we ask our Music Design team to look back at all of the music they listened to over that twelve month span and narrow down their favorites. In 2020, we’re looking ahead and asking our Music Designers to share the releases they are... 
by Jessica Reed | Dec 31, 2019 | Sound, The Latest |
As we close in on the end of the decade, our Music Designers decided to do one more look back at the last 10 years and spotlight a few of their favorite albums. As with all of our lists, the team’s varied tastes leave for little overlap in their choices. But one... 
by Jessica Reed | Dec 30, 2019 | Sound, The Latest |
After tasking our Music Design team with narrowing down their favorite songs from 2019, we asked them to dig even deeper and think about the songs they spun the most within the last decade. While a few songs landed on multiple lists, the clear winner was Robyn’s...