by Jeff Sheerin | Dec 17, 2020 | The Latest |
Kevin Stirtz, an author, trainer, and professional speaker, has said, “Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.” It is the company’s responsibility to create a memorable... 
by Brad Bond | Dec 17, 2020 | The Latest |
Today’s world celebrates contact-free solutions, hence the golden age of video conferencing and the rise of ecommerce. Customers and businesses alike have been leaning evermore heavily upon ecommerce for the last few years. It looks likely that this year... 
by Brad Bond | Sep 9, 2020 | Customer Experience, frontpage |
Customers are number one. This is a statement that anybody working in any kind of sales knows best. However, with so much focus on customers, it can be easy to forget about those who make them happy. AKA, your employees. Whether you sell clothing and... 
by Jessica Reed | Mar 6, 2020 | Customer Experience, frontpage, The Latest |
If we can offer one primary take away, it’s this: The ultimate goal of the hotel experience is to create memories that guests want to repeat and share. Perhaps we’re preaching to the choir here, but it’s worth reinforcing this objective because it’s more important... 
by Jessica Reed | Feb 24, 2020 | frontpage, Sound, The Latest |
As each year comes to a close, we ask our Music Design team to look back at all of the music they listened to over that twelve month span and narrow down their favorites. In 2020, we’re looking ahead and asking our Music Designers to share the releases they are... 
by Jessica Reed | Dec 31, 2019 | Sound, The Latest |
As we close in on the end of the decade, our Music Designers decided to do one more look back at the last 10 years and spotlight a few of their favorite albums. As with all of our lists, the team’s varied tastes leave for little overlap in their choices. But one... 
by Jessica Reed | Dec 30, 2019 | Sound, The Latest |
After tasking our Music Design team with narrowing down their favorite songs from 2019, we asked them to dig even deeper and think about the songs they spun the most within the last decade. While a few songs landed on multiple lists, the clear winner was Robyn’s... 
by Jessica Reed | Dec 19, 2019 | Sound, The Latest |
We’ve already highlighted the artists and songs that our Music Design team loved this year. Now, our “Best of 2019” series focuses on the albums that topped each Music Designer’s list. From breakout debut albums to new music from old favorites,... 
by Jessica Reed | Dec 17, 2019 | Sound, The Latest |
One of the most difficult things our Music Design team does each year is narrow down all the songs they listened to and loved into a small list of their favorites. In order to make our global programming as comprehensive as possible, each of our Music Designers has an... 
by Jessica Reed | Dec 13, 2019 | Sound, The Latest |
As we count down to the end of 2019, we wanted to reflect on all of the incredible music released this year. Here at Mood, our Music Design team spends their days seeking out the best new music to enhance our global brand playlists (heard in 100+ countries around the...