Why The Customer Experience Starts With an Engaged Workforce

Customers are number one.  This is a statement that anybody working in any kind of sales knows best. However, with so much focus on customers, it can be easy to forget about those who make them happy. AKA, your employees.  Whether you sell clothing and...
Read More

How To Create Lasting Guest Loyalty with a Multi-sensory Hotel Experience

If we can offer one primary take away, it’s this: The ultimate goal of the hotel experience is to create memories that guests want to repeat and share. Perhaps we’re preaching to the choir here, but it’s worth reinforcing this objective because it’s more important...
Read More

Music Design’s Most Anticipated Releases

As each year comes to a close, we ask our Music Design team to look back at all of the music they listened to over that twelve month span and narrow down their favorites. In 2020, we're looking ahead and asking our Music Designers to share the releases they are...
Read More

5 Tips to Navigating a Bad Customer Experience

Kevin Stirtz, an author, trainer, and professional speaker, has said, “Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.” It is the company’s responsibility to create a memorable...

read more

Music Design’s Most Anticipated Releases

As each year comes to a close, we ask our Music Design team to look back at all of the music they listened to over that twelve month span and narrow down their favorites. In 2020, we're looking ahead and asking our Music Designers to share the releases they are...

read more

Best of: Music Design’s Favorite Albums of the Decade

As we close in on the end of the decade, our Music Designers decided to do one more look back at the last 10 years and spotlight a few of their favorite albums. As with all of our lists, the team's varied tastes leave for little overlap in their choices. But one album...

read more
Customer Experience
Solutions
Live
Inside Mood